INTRODUCTION

Over the last decade, cloud computing has proven to be a revolutionary development for enterprise computing and
dramatically changed modern business practices. As computing, networking, and data storage technologies have
evolved over the years, the concept of moving computing to the cloud has become increasingly common among
businesses looking for a competitive advantage and improved return on investment (ROI) from the information


technology (IT) environment.
As with any new technology, though, if done improperly, adopting cloud computing can be time-consuming,
expensive, and difficult to execute properly. And even under the best circumstances, it needs to be executed carefully,especially given the many different types of cloud computing and strategies for implementation.

Fortunately, organizations like Integrated IT have developed deep experience in preparing for, executing, and
supporting cloud computing deployments. We have taken our learnings from past projects and created this guide to
help you think through the different cloud computing options and prepare for a successful cloud migration.

The RingCentral Partner with Experience and a Proven Method for Success

For more than 20 years, Integrated IT has been designing, implementing, and managing IT rollouts and digital information projects of all kinds. We draw on this expertise to ensure the ideal RingCentral implementation for your communication and business needs.

Integrated IT understands both the challenges and opportunities involved with migrating to a cloud-based communications solution. That’s because we’ve implemented both on-premises and cloud-based telephone system for decades.

Trust the RingCentral partner dedicated to providing solutions that meet your organization’s collaboration needs today and into the future.

A Proven Methodology for Your Success

When you engage Integrated IT, you get the proven process of an experienced RingCentral partner at your side.

We always begin with a full consultation to understand your organization and we remain fully engaged throughout your implementation. By understanding your organization’s specific needs, we deliver the RingCentral features that will best fit you, as follows:

  • Consultation to understand how your communication system is currently working and a thorough discussion on how process can be improved.
  • Project kickoff and timeline review to ensure a seamless integration and to make sure we cover all your specific expectations for your RingCentral solution.
  • A potential on-site review of your network environment to ensure VoIP readiness.
  • A highly detailed call flow meeting to document programming along with assistance with any Letter of Agency (LOA) processes for porting existing telephone numbers.
  • Testing and implementation of any telephone sets to ensure operation prior to cutover.
  • Dry run testing of call flow programming.
  • We execute and manage the cutover on the specific go-live date, accompanied by enterprise-wide end user training on all applicable RingCentral applications.
  • Follow-up on operation of solution to ensure implementation meets and exceeds your expectations.

Information Technology Operations

  • Network Operations
  • Firewall Administration and Support
  • Software Licensing
  • Workstation Administration and Support
  • Helpdesk Operations
  • Email Administration and Support
  • Database Administration
  • Data Backup and Retrieval
  • Disaster Recovery Planning and Execution

Information Technology Modernization

  • Infrastructure Assessments
  • System Upgrades
  • Infrastructure Refresh
  • Network Security Remediation
  • Cloud Services
  • Infrastructure Monitoring
  • Managed Services
  • Information Technology Outsourcing

Exit Transition

  • Transition Planning
  • Transition Services Contracting
  • Information Technology Separation and Cutover
  • Human Resources Transition
  • Facilities Transition